12 Small Ways to Improve Your Customers’ Experience
It has been said that it takes 12 positive service experiences for a customer to “forget” 1 negative service experience. If you’ve ever tried to make amends with a dissatisfied [...]
Dads & Grads: Celebrations in June
High school and college graduations are upon us, as is Father’s Day (the 3rd Sunday in June). Traditionally lumped together for “Dads & Grads” promotions, these two [...]
5 Reasons to Use an Email Marketing Campaign
How do you communicate with your customers when they aren’t in your store, restaurant or cafe? Do you blog? Tweet? Post on Facebook? All those formats are fine for snippets of information, [...]
Tips for Today: Tax Day Promotions
April 15: a date that comes with a few emotions attached: anxiety (over filing your taxes), anger (over owing money for your taxes), elation (over getting a big return) and sometimes just [...]
Tips for Today: New Year’s Brunch
With 2016 just 16 days away, we thought it was high time we shared some New Year’s Day marketing ideas that are perfect for your restaurant or bar! While there’s not much time to plan [...]
Good LSM: Anniversary Celebrations
Hosting an anniversary or birthday party for your business is a great way to celebrate the launch of a new product or service, celebrate with (and thank) your customers and bring your community [...]
Good LSM: Seasonal Customer Contests
Customer contests are an easy and fun way to interact with your customers. Plus, most people thrive off a little friendly competition – especially when there are fun prizes at stake! We spotted [...]
Good LSM: Cocktail Competition
By now, we’re all pretty familiar with Restaurant Weeks. By offering 3-course lunch or dinner for a set price, restaurants are able to open their doors (literally and figuratively) to a new [...]
