Be The Leader

This month on LSMGuide, we’re talking about holiday promotional planning! Believe it or not, there are just over 100 days until Christmas. That means there are just about 70 days […]

While rewarding your team members for high sales or another financial metric are nothing new, have you ever considered rewarding them for providing exemplary customer service? Rewards for [...]

In a previous article, we gave you a little background on company culture: what it is, who it involves, and how to start the process of finding your own! Today, […]

Company (or, organizational) culture is defined by Wikipedia as “the behavior of humans who are part of an organization,” and includes “organization values, visions, norms, [...]

I haven’t been a student for years, but the month of September always makes me want to go out and purchase brand new notebooks and binders and come home and […]

Are you thinking about opening a new restaurant? Or, are you in the process of planning the grand opening of your new restaurant concept? If so, we’re sure you’ve got […]

In our Trends & Tours Series, we’ve talked about Store Tours and Friending the Competition as ways to keep up with the competition and get ideas for your business. But […]

Customer comment cards. You see them along with your receipt from dinner, or next to the check-out at your favorite spa. Do you ever fill them out? Ever wonder what […]