It has been said that it takes 12 positive service experiences for a customer to “forget” 1 negative service experience. If you’ve ever tried to make amends with a dissatisfied [...]
High school and college graduations are upon us, as is Father’s Day (the 3rd Sunday in June). Traditionally lumped together for “Dads & Grads” promotions, these two [...]
How do you communicate with your customers when they aren’t in your store, restaurant or cafe? Do you blog? Tweet? Post on Facebook? All those formats are fine for snippets […]
April 15: a date that comes with a few emotions attached: anxiety (over filing your taxes), anger (over owing money for your taxes), elation (over getting a big return) and […]
With 2016 just 16 days away, we thought it was high time we shared some New Year’s Day marketing ideas that are perfect for your restaurant or bar! While there’s […]
Hosting an anniversary or birthday party for your business is a great way to celebrate the launch of a new product or service, celebrate with (and thank) your customers and […]
Customer contests are an easy and fun way to interact with your customers. Plus, most people thrive off a little friendly competition – especially when there are fun prizes at […]
By now, we’re all pretty familiar with Restaurant Weeks. By offering 3-course lunch or dinner for a set price, restaurants are able to open their doors (literally and figuratively) to […]