Create Loyalty

Customer comment cards. You see them along with your receipt from dinner, or next to the check-out at your favorite spa. Do you ever fill them out? Ever wonder what […]

The Background It’s no secret that social media is an easy way to grow your brand identity and instantly reach your customers (and potential customers). But many retailers, restaurants, and [...]

One of the secrets to building and maintaining customer loyalty is making customers feel welcome. During the holiday season, and into the New Year you will be visited by customers […]

Happy Friday! We’ve got an easy and effective marketing idea for your small business today. We spotted this idea at Whole Foods in Atlanta, GA in November, and completely forgot […]

Hosting an anniversary or birthday party for your business is a great way to celebrate the launch of a new product or service, celebrate with (and thank) your customers and […]

Got a minute? Take a look at these two paragraphs from a story from the New York Times. The writer talks about how they passed up their local Brooklyn coffee […]

With all of the extra traffic your location is bound to see between Black Friday and New Years Day, you owe it to yourself to find ways to surprise and […]

How often do you make a fuss over your customers? And no, we don’t just mean saying “thank you” as they check out or holding the door open for them […]