Create Loyalty

Customer comment cards. You see them along with your receipt from dinner, or next to the check-out at your favorite spa. Do you ever fill them out? Ever wonder what happens to that card? Does [...]

The Background It’s no secret that social media is an easy way to grow your brand identity and instantly reach your customers (and potential customers). But many retailers, restaurants, and [...]

One of the secrets to building and maintaining customer loyalty is making customers feel welcome. During the holiday season, and into the New Year you will be visited by customers old and new. [...]

Happy Friday! We’ve got an easy and effective marketing idea for your small business today. We spotted this idea at Whole Foods in Atlanta, GA in November, and completely forgot to post [...]

Hosting an anniversary or birthday party for your business is a great way to celebrate the launch of a new product or service, celebrate with (and thank) your customers and bring your community [...]

Got a minute? Take a look at these two paragraphs from a story from the New York Times. The writer talks about how they passed up their local Brooklyn coffee shops and “gave in” to [...]

With all of the extra traffic your location is bound to see between Black Friday and New Years Day, you owe it to yourself to find ways to surprise and delight your holiday guests! For starters, [...]

How often do you make a fuss over your customers? And no, we don’t just mean saying “thank you” as they check out or holding the door open for them as they leave (although, [...]