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While rewarding your team members for high sales or another financial metric are nothing new, have you ever considered rewarding them for providing exemplary customer service? Rewards for [...]

In the past, we’ve discussed where to find potential employees and how to attract them with unique and fun company perks. (See articles linked below) Now, we need to talk about the [...]

Company (or, organizational) culture is defined by Wikipedia as “the behavior of humans who are part of an organization,” and includes “organization values, visions, norms, [...]

This past weekend, I was shopping at one of my favorite places on earth, The Container Store. Who doesn’t love organizing? Well, some people probably really don’t like it, but for me – there is [...]

After the hustle and bustle of the holiday shopping season, it’s only inevitable that, for some retailers, January can seem like the “month of returns.” Most returns are [...]

‘Tis the season for resolutions! While you’ve probably given some thought to what you want your personal resolutions to be, have you considering setting resolutions (or goals) for [...]

This past weekend (yes, the weekend before Christmas) I made the mistake of going to Target (where everyone else on the planet is also doing their last minute Christmas shopping). I had uploaded [...]

There are some errands that are just no fun to run: going to the Department of Motor Vehicles, stopping by the grocery store during rush hour, and waiting in line at your cell phone [...]