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While rewarding your team members for high sales or another financial metric are nothing new, have you ever considered rewarding them for providing exemplary customer service? Rewards for [...]

In the past, we’ve discussed where to find potential employees and how to attract them with unique and fun company perks. (See articles linked below) Now, we need to talk […]

Company (or, organizational) culture is defined by Wikipedia as “the behavior of humans who are part of an organization,” and includes “organization values, visions, norms, [...]

This past weekend, I was shopping at one of my favorite places on earth, The Container Store. Who doesn’t love organizing? Well, some people probably really don’t like it, but […]

After the hustle and bustle of the holiday shopping season, it’s only inevitable that, for some retailers, January can seem like the “month of returns.” Most returns are [...]

‘Tis the season for resolutions! While you’ve probably given some thought to what you want your personal resolutions to be, have you considering setting resolutions (or goals) for [...]

This past weekend (yes, the weekend before Christmas) I made the mistake of going to Target (where everyone else on the planet is also doing their last minute Christmas shopping). […]

There are some errands that are just no fun to run: going to the Department of Motor Vehicles, stopping by the grocery store during rush hour, and waiting in line […]