In conclusion…


If you want to drive long-term loyalty from your customers, consider the programs you now have in place, and what needs to be added to first be loyal to them!

More than simply rewarding frequency or ticket, whether you use high- or low-tech tools, loyalty comes from understanding and being loyal to your customers.

Great Job!

If you’ve marked all the lessons complete (you’ll see them all checked orange below), visit your My Courses page and see the new Certificate you’ve been awarded for completing this course, !

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