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Tag Archives for: "Negative"
 12 Small Ways to Improve Your Customers’ Experience
 0
By Savannah
In Be The Leader, Increase Frequency, Remarkability
Posted 24 May 2024

12 Small Ways to Improve Your Customers’ Experience

It has been said that it takes 12 positive service experiences for a customer to “forget” 1 negative service experience. If you’ve ever tried to make amends with a dissatisfied [...]

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