One of the secrets to building and maintaining customer loyalty is making customers feel welcome. During the holiday season, and into the New Year you will be visited by customers […]
What type of small business do you own? A coffee shop? A burger joint? A small boutique? Let’s say you own a small wine shop. Think about all the other […]
Chances are, you carry around one of those sandwich / coffee / frozen yogurt punch cards in your wallet. You know the type: purchase 9 coffees, get the 10th free? […]